There are many brands of teats that are compatible with Pacific Baby. For our wide neck bottles you can use Avent^TM (Classic^TM and Natural^TM  and with their bottle ring), Difrax^TM, Born Free^TM, MAM^TM, Pigeon^TM and Dr. Brown Natural Flow^TM (teats only). However please note that you cannot use our insulated bottle cap on top of the Avent^TM  ring and teat. For our narrow neck insert bottles in the All-in-One range you can use Dr. Brown Natural Flow^TM (Patented Ventilation System), Difrax^TM, Pigeon^TM, Medela^TM and NUK^TM teats, with or without their rings. There may also be some other brands - please let us know if you find any. Of course we strongly recommend you use our Pacific Baby teats, but you do have the flexibility of these other brands.

There are many factors that can affect how long the temperature will remain warm or cool, but generally up to six hours for our 4 oz bottle and ten hours for our 7oz bottle 3-in-One version.  The All-in-One up to 7 hours.

Yes. We have specifically designed our handles to rotate very easily. This is because our bottles often contain very hot water, and we don't want our handles to be used as a lever by the child to accidentally open the bottle ring, and possibly spill hot water. It might be slightly inconvenient, but we've found in testing that the bottle sits fine once the child holds it up to drink - it just takes a little getting used to, and a small price to pay for added safety!

Our thermal bottles slow temperature change, but they do not kill bacteria.  You should follow the instructions from your pediatrician for breast milk, or formula provider on how long you can keep the formula inside.  Usually formula must be consumed within two hours of mixing it.  So for long outings you can keep the water warm in the bottle first, and then add the formula when your child is ready to feed. Always test temperature of liquid before feeding baby (also, see packaging instruction).

We recommend washing in warm soapy water, however you can steam or tablet sterilize your bottles, and you can also wash in the top rack of a dishwasher. If you steam sterilize them, please remove your bottle by the neck after it cools. Design prints will last longer if you wash in warm soapy water. Do not boil the bottles, as our high quality non-toxic paint cannot chemically bind with the stainless steel. So boiling will degrade the color coating very quickly.  DO NOT MICROWAVE YOUR BOTTLE.

No - it is dangerous to microwave a metal bottle.

Yes. We take safety testing very seriously, and we have tested our bottles against the leading and required safety regulations for both Europe, Canada and North America. These tests include issues like heavy metals, flammability, toxicity, plastic composition, etc. Please contact us specifically for more details.

Yes - this is one of our top priorities.

Absolutely. Stainless steel comes in various levels of quality for different uses. We use 18/8 304 stainless steel, which is used typically with kitchen equipment. It is completely safe to use either breast milk, formula or juice.

Stainless steel is a simple and clean material, without a lot of chemicals. It is naturally bacteria resistant, easy to clean, doesn't scratch, and is a terrific and natural material to hold your milk or juice. Add to that the convenience of a thermal product, and a stainless steel bottle offers a lot of advantages.

You need to purchase a Pacific Baby Handle Set, Straw Top or Drink Top. These use the same bottle ring, but for the All-in-One bottle remember to switch to Lock 2. 

Yes, our thermal bottle has a one year warranty for thermal function and for the plastic neck seal.

No.  The coatings are attractively painted and will last longer if you wash in warm soapy water only, and handle with care.  But they can be scratched or worn with use, which is normal wear and tear. Also, remember not to boil the bottles.  Our non-toxic paint cannot chemically bind with stainless steel, so boiling will degrade the color coating very quickly.